If you’re having…
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A breakout…
Please review your acne packet in your chart to see if your are potentially exposing yourself to any acne triggers.
Please click here to email a photo and the answers to these questions
Did you use your LED if you have one?
Have you been doing your routine as instructed?
Did you run out of products and therefore not using the recommended products?
Did you start a new vitamin, supplement, energy drink, medicine (prescribed/ over the counter/ homeopathic)?
New hand lotion or laundry detergent?
When did you notice the breakouts and is there anything different in your day to day?
Did you start a new serum?
Are you using something new in your routine that we didn’t approve?
How is your diet/water intake?
Have you been wearing makeup more or not cleaning your makeup brushes?
Have you been icing?
Did you use Acne Med/ BP and/or Sulfur Spot treatment?
Have you picked at it?
Are you not using products how we instructed? Or missing days/parts of your routine?
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Redness, flakiness, or dryness…
It is very common to have these when your skin is adjusting to using something new or changing the percentage of actives in your routine. This is TEMPORARY and should subside in a week or two. It is also very common to purge during this time as well.
Please click here to email a photo and the answers to these questions.
Does it burn? Or just a little spicy and goes away?
Is it uncomfortable?
Did you start a new serum?
Are you using something new in your routine that we didn’t approve?
Have you been doing your routine as instructed?
Did you run out of products and therefore not using the recommended products?
How is your diet/water intake?
Did you start a new vitamin, supplement, energy drink, medicine (prescribed/ over the counter/ homeopathic)?
What has your sun or cold exposure been?