Current Client Portal
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Appointment Management
Need to Book / Reschedule / Cancel. Our most up to date schedule is online click here
What if I can't find/get an appointment? Put your self on the wait list. HERE
We will advise if a desired time opens or we have another time that we can accommodate you. Please be a specific with times of availability as possible to avoid going back an forth. 1st come 1st serve so respond fast!
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Need Products?
We have many ways to get what you need!
you can book a product pick up here
you can order directly through our online store click here
you can also order a product pick through our online store
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If you’re having redness, flakiness, or dryness…
It is very common to have these when your skin is adjusting to using something new or changing the percentage of actives in your routine. This is TEMPORARY and should subside in a week or two. It is also very common to purge during this time as well.
Please click here to email a photo and the answers to these questions.
Does it burn? Or just a little spicy and goes away?
Is it uncomfortable?
Did you start a new serum?
Are you using something new in your routine that we didn’t approve?
Have you been doing your routine as instructed?
Did you run out of products and therefore not using the recommended products?
How is your diet/water intake?
Did you start a new vitamin, supplement, energy drink, medicine (prescribed/ over the counter/ homeopathic)?
What has your sun or cold exposure been?
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If you’re having a breakout…
Please review your acne packet in your chart to see if your are potentially exposing yourself to any acne triggers.
Please click here to email a photo and the answers to these questions
Did you use your LED if you have one?
Have you been doing your routine as instructed?
Did you run out of products and therefore not using the recommended products?
Did you start a new vitamin, supplement, energy drink, medicine (prescribed/ over the counter/ homeopathic)?
New hand lotion or laundry detergent?
When did you notice the breakouts and is there anything different in your day to day?
Did you start a new serum?
Are you using something new in your routine that we didn’t approve?
How is your diet/water intake?
Have you been wearing makeup more or not cleaning your makeup brushes?
Have you been icing?
Did you use Acne Med/ BP and/or Sulfur Spot treatment?
Have you picked at it?
Are you not using products how we instructed? Or missing days/parts of your routine?
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For non-consultation questions, concerns, or inquires
(ex "is this makeup acne safe" or "I'm having a new breakout" or “I have a question about my routine”)
Please reach out via email in which we will get back to you within 48 hours. EMAIL IS PREFERRED WAY OF COMMUNICATING!
VERY URGENT MATTERS TEXT US: CLICK HERE
Please don’t abuse this We DON'T have a receptionist, we may be with a clients or it's outside our business hours.
For all inquires about appointments, please see above.
NEW CLIENT REFERRALS
You want to refer a friend/family… Why thank you!
We will take great care of anyone you refer to us, after all we are a community.
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Tipping
We prefer an amazing review on google or yelp in lieu of a tip! Reviews from our amazing clients help us and others find acne care. The standard for tipping is 20% of the service total (naturally this is optional) and is alway appreciated! If using venmo please don't mark it as a service.
click below to venmo
Leave anonymous feedback here
Leave google review here
Leave a yelp review here
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